Generative AI is revolutionizing customer service in 2024. This technology is enhancing how businesses interact with their customers, making processes faster and more efficient. If you’re interested in how AI is transforming customer service, a generative AI course could be a great place to start. What is Generative AI? Generative AI points to systems that can create new content from existing data. In customer service, … Continue reading How Generative AI is Improving Customer Service in 2024